Privacy Policy
Last Updated: 2025-4-22
1. Who We Are
3DSHOP.COM.HK ("we", "us", or "our") is a Hong Kong-based company specializing in 3D printer sales and accessories, operating through our website https://www.3dshop.com.hk.
2. Information We Collect
| Data Type | Purpose | Collection Method |
|---|---|---|
| Contact Details (Name, Email, Phone) |
Order processing & shipping | User input during checkout |
| Delivery Address | Logistics fulfillment | Checkout form & courier APIs |
| Payment Information* | Transaction processing | Secure payment gateways |
| Browsing Behavior | Website optimization | Cookies & analytics tools |
*Note: We do not store credit card details. Payments are processed through [Insert Payment Gateway Names, e.g. Stripe/PayPal].
3. How We Use Your Data
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Process and ship orders
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Provide technical support via email/phone
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Send transactional notifications (order confirmations, tracking updates)
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Analyze website traffic patterns using [Google Analytics/Other]
4. Data Sharing
We only disclose information to:
✅ Essential Service Providers:
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Logistics partners (e.g., DHL, FedEx)
-
Payment processors
-
Cloud hosting services (AWS/Other)
✅ Legal compliance when required by Hong Kong or U.S. authorities
5. Your Rights
You may:
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Request access to your stored data
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Correct inaccuracies in personal records
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Opt-out of non-essential communications
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Delete account data (excluding legally required transaction records)
Submit requests via: [service@3dshop.com.hk]
6. Security Measures
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SSL encryption on all data transmissions
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Regular security audits of our e-commerce platform
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Limited employee access to customer databases
7. Policy Updates
We will notify users of material changes via website banners or email 30 days prior to implementation.
Contact Us
For privacy-related inquiries:
📧 Email: support@3dshop.com.hk